CLINICAL HUB
Clinical Indicators
Setting the benchmark for high-quality digital care
Raising the bar for digital healthcare
At Eucalyptus, we’re committed to transparently reporting, measuring and assessing the standard of care our digital clinics deliver.
This data is updated twice a year and highlights critical clinical benchmarks, reflecting the safety, quality and overall effectiveness of our healthcare services.
We’re committed to continually improving these benchmarks to further raise the standard of care our patients receive.
We’re proud to be leading the way in setting higher standards for the quality of digital care all around the world.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Last Updated: 3 Sept 2024
Indicator
Jan - Jun
July - Dec
Target
WORKFORCE
How many consultations have we done so far?
More information about this clinical indicator
Perhaps how it is computed or any disclaimers we want to make? What factors go into tracking this indicator?
120
-
100
How satisfied are our practitioners in working with Eucalyptus?
40.1
39.5
39.5
TECHNOLOGY
% of patients who have download the Juniper App
78%
134
90%
QUALITY CARE
% of patients who have download the Juniper App
73.1%
76.5%
75%
How many letters have we sent to our patients’ GP for clinical handover?
73.1%
76.5%
75%
% of patients achieving significant weight loss milestones (5, 10 and 15% weight loss)
73.1%
76.5%
75%
% of patients showing significant improvement in QoL indices
73.1%
76.5%
75%
PATIENT EXPERIENCE
How many patient enquiries have we answered so far? (medical and patient support)
4.3%
5.1%
4%
What is the average first response time our patients receive from their practitioners?
4.3%
5.1%
4%
How satisfied are our patients with our response to their medical support enquiries?
4.3%
5.1%
4%
How satisfied are our patients with our response to their patient support enquiries?
4.3%
5.1%
4%
How satisfied are our patients with the support from our health coaches?
4.3%
5.1%
4%
How satisfied are our patients with our weight loss program?
4.3%
5.1%
4%
PATIENT DEMOGRAPHICS
How many patients have our practitioners treated?
73.1%
76.5%
75%
How many different ethnicities are represented within the diverse patient population we serve?
73.1%
76.5%
75%
How many rural patients do we service?
73.1%
76.5%
75%
How many patients have our health coaches supported so far?
73.1%
76.5%
75%
What is the total amount of weight lost by our patients?
73.1%
76.5%
75%
Indicator
Jan - Jun
July - Dec
Target
WORKFORCE
How many consultations have we done so far?
More information about this clinical indicator
Perhaps how it is computed or any disclaimers we want to make? What factors go into tracking this indicator?
146
-
120
How satisfied are our practitioners in working with Eucalyptus?
40.1
39.5
39.5
TECHNOLOGY
% of patients who have download the Juniper App
78%
134
90%
QUALITY CARE
% of patients who have download the Juniper App
73.1%
76.5%
75%
How many letters have we sent to our patients’ GP for clinical handover?
73.1%
76.5%
75%
% of patients achieving significant weight loss milestones (5, 10 and 15% weight loss)
73.1%
76.5%
75%
% of patients showing significant improvement in QoL indices
73.1%
76.5%
75%
PATIENT EXPERIENCE
How many patient enquiries have we answered so far? (medical and patient support)
4.3%
5.1%
4%
What is the average first response time our patients receive from their practitioners?
4.3%
5.1%
4%
How satisfied are our patients with our response to their medical support enquiries?
4.3%
5.1%
4%
How satisfied are our patients with our response to their patient support enquiries?
4.3%
5.1%
4%
How satisfied are our patients with the support from our health coaches?
4.3%
5.1%
4%
How satisfied are our patients with our weight loss program?
4.3%
5.1%
4%
PATIENT DEMOGRAPHICS
How many patients have our practitioners treated?
73.1%
76.5%
75%
How many different ethnicities are represented within the diverse patient population we serve?
73.1%
76.5%
75%
How many rural patients do we service?
73.1%
76.5%
75%
How many patients have our health coaches supported so far?
73.1%
76.5%
75%
What is the total amount of weight lost by our patients?
73.1%
76.5%
75%
